Terms & Conditions

The Cumberland Hotel Themed / Tribute Nights – Terms & Conditions

1. Booking & Payment
   • Full payment is required at the time of booking.
   • All bookings are confirmed only once full payment has been received.
2. Non-Refundable Policy
   • All tickets and bookings are strictly non-refundable.
   • No refunds will be issued for cancellations, no-shows, or failure to attend for any reason, including illness, travel disruption, or change of personal circumstances.
3. Event Cancellation by The Cumberland Hotel
   • In the unlikely event that The Cumberland Hotel cancels the event, a full refund will be issued to the original method of payment.
   • No additional compensation (including travel, accommodation, or other associated costs) will be provided.
4. Event Changes
   • The Cumberland Hotel reserves the right to make reasonable changes to the event, including but not limited to entertainment, timings, menu, or layout, where necessary.
   • Such changes do not entitle the customer to a refund.
5. Guest Conduct & Respect During Performances
   • Guests are expected to behave in a respectful manner at all times.
   • During live performances, guests must be considerate of performers and other attendees, including refraining from excessive noise, disruptive behaviour, or actions that may detract from others’ enjoyment of the event.
   • The Cumberland Hotel reserves the right to refuse service or remove any guest whose behaviour is deemed disruptive or inappropriate, without refund.
6. Decorations
   • Guests may bring decorations as part of a celebration (e.g. birthdays or special occasions).
   • All decorations must be discussed and agreed at the time of booking.
   • The Cumberland Hotel reserves the right to refuse or restrict decorations that may cause damage, pose a safety risk, or interfere with the event or other guests.
7. Transfer of Tickets
   • Tickets may be transferred to another guest with prior notification to the hotel.
   • Resale of tickets for commercial or promotional purposes is not permitted.
8. Admission & Right to Refuse
   • The Cumberland Hotel reserves the right to refuse admission or remove guests for reasons including, but not limited to, intoxication, disorderly conduct, or failure to comply with these Terms & Conditions.
   • No refunds will be issued in such circumstances.
9. Force Majeure
   • The Cumberland Hotel shall not be liable for cancellation or changes due to events beyond its reasonable control, including but not limited to acts of God, government restrictions, extreme weather, or public health emergencies.
   • In such cases, refunds will be issued at the hotel’s discretion.
10. Acceptance of Terms

• By completing a booking, the customer confirms they have read, understood, and agreed to these Terms & Conditions.