Category Archives: Information

GENERAL INFORMATION

Parking

Parking is free in all of our hotels on a first come-first serve basis. In Bournemouth, guests may use any of our associate hotel car parks or alternatively metered street parking is available.


Groups

In the interests of a good night’s sleep and to ensure all our guests enjoy the Hotel experience, the majority of  group bookings will be asked to sign a bond with a £100 per person hold on credit card funds. This bond will only be held in the event of disruption to other hotel guests.


Smoking

All of our hotels are non-smoking. The CUMBERLAND™ does have a covered outdoor seating area where smoking is permitted. Smoking is not permitted in our bedrooms, evidence of smoking will automatically incur a £100 cleaning charge.


Pets

All hotels accept small dogs and guide dogs by arrangement, there is a small charge and although we welcome small dogs they are not allowed in any public areas. Soiling of carpets or rooms will incur cleaning fees starting at £50.


Wi-Fi

Oceana Hotels provide FREE WI-FI service throughout the majority of bedrooms and public areas.


Cumberland Outdoor Pool Usage

Non-resident patrons are welcome throughout the year to the poolside and Lido area from 10:00am daily if they are using our bar and restaurant facilities, however, non-resident children under 14 years of age are not permitted poolside. All of the outdoor restaurant areas do allow children that are accompanied by adults and dining.