The CumberlandDynamic Hotel Reservationist Required | The Cumberland Hotel In Bournemouth

Hotel, Bar, Dining. Call +44 (0)1202 290722

Awarded a coveted AA Food Rosette for our high quality food & service Bournemouth's highest rated 3* hotel as voted by AA Free Wi-Fi

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Dynamic Hotel Reservationist Required

 

Dynamic Hotel Reservationist Required

Award winning Bournemouth Hotel Group requires a full time, dynamic reservationist to work in our to 280+ bedroom resort that offers 3 restaurants, a two Rosette awarded Brasserie, 3 bars, 3 swimming pools, a leisure complex, a luxury day spa and several function suites.

Suitable candidates must be experienced in a similar position, organised, self-motivated and passionate about selling. Exceptional Customer Service skills are required along with an excellent grasp of the English language (both written and spoken). Previous experience with Hotel Perfect an advantage

What we offer:

• Friendly work environment
• Bonus scheme on top of a competitive salary
• Full training given
• Uniform
• Complimentary meals on duty
• Discounted rates for friends and family
• 20% staff discount in Oceana day spa

What the job entails:

• Answering internal and external calls
• Taking Hotel reservations
• Inputting bookings into the systems (Hotel Perfect)
• Taking/processing payments for various aspects of the business
• Up-selling our facilities at all times
• Monitoring availability
• Preparing and checking reports
• Dealing with enquiries and special requests
• Closely liaising with reception teams
• Assisting the sales department

Please send your CV to asaraceni@oceanahotels.co.uk



For more information please contact us or call us on
+44 (0)1202 298 350.





 


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