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Awarded a coveted AA Food Rosette for our high quality food & service Bournemouth's highest rated 3* hotel as voted by AA

The Cumberland Hotel Bournemouth Blog

New artefact from shipwreck raised from depths

Posted on 21/08/2013 at 2:57pm.   Tags: None.   Comments: 0 Comments.

Anyone with an interest in history whilst on their seaside holiday will be fascinated by a new artefact, dredged up from the depths of the sea just off Poole. The history of a 17th Century shipwreck, the Swash Channel Wreck, is closer to being revealed now that a 27ft rudder has been raised from the seabed. Weighing 4 tonnes, it adds to the more than 1000 artefacts that have been retrieved from the sunken vessel. In order to find out what role this ship could have played in history before [...] Read more...


Staff Member of the Month August

Posted on 13/08/2013 at 3:30pm.   Tags: None.   Comments: 0 Comments.

We are delighted to announce this months winner to be Carlos from our kitchen team. Carlos is one of our kitchen porters who’s role in the Cumberland is vital. Kitchen porters assist the chefs and waiting team. Their eye for details has helped that the Cumberland achieve it 5 star rating with the food standard agency, a accolade that we hold in very high regard.   “Carlos is hardworking, polite and always keen to learn. I am glad to see his efforts have been recognised ” Richard Howard – Executive [...] Read more...


Staff Member of the Month July

Posted on 06/07/2013 at 7:17pm.   Tags: , , , .   Comments: 0 Comments.

Wow, for the first time since running this competition we have a double winner. Congratulations to our star waiter Vicente for winning the Staff Member of the Month AGAIN. “Of course we try to make the competition as fair as we possibly can, but with the overwhelming amount of votes received this month we had to award the prise once again to the very deserving Vicente” – Helder Pinto – General Manager At the Cumberland hotels we hold customer service above all else in our pursuit for excellence. Our team [...] Read more...


Staff Member of the Month June

Posted on 05/06/2013 at 7:16pm.   Tags: None.   Comments: 0 Comments.

Well done to Vicente  form our Mirabelle restaurant team for achieving our converted Staff Member of the Month in June “Vicente is regularly prised by our guests and visitors staying at the Cumberland ” -Romeo Stan, Restaurant Manager “I often read Vicente’s name on comments cards left by our guests. He clearly understands our customer service values” - Helder Pinto, General Manager Nominations for Staff Member of the Month are made by all heads of departments (HOD), Assistant HOD’s as well as Senior Management. All full-time and part-time employees are eligible for nomination, [...] Read more...


Staff Member of the Month May

Posted on 22/05/2013 at 8:42am.   Tags: , , , .   Comments: 0 Comments.

Well done to Ben our night porter for achieving May’s Staff Member of the Month. As night porter Ben has to demonstration a very wide variety of skills from food preparation to checking in guests and he completes all tasks with a high level of professionalism and  enthusiasm. “Ben has perhaps one of the most trusted and responsible roles in the entire hotel. He is solely responsible for all our guests safety and comfort over night and for such a young man he is always polite and hard working” Helder Pinto [...] Read more...


Cumberland featured on BBC News

Posted on 14/01/2013 at 10:46pm.   Tags: None.   Comments: 1 Comments.

The Cumberland Hotel is delighted to have been featured on the BBC News. Please follow the link below: http://www.bbc.co.uk/news/business-20961435 Read more...






 


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